Terms of Service
Version: 2026-09-07-rc1
IMPORTANT: This document is a product draft, not legal advice and not a final enforceable Terms of Service. A qualified attorney should review it before public launch.
1. What Between is
Between is a software platform intended to help users discover therapists, organize thoughts between sessions, complete therapist-assigned exercises, track mood trends, prepare for sessions, and manage limited structured interactions with connected therapists.
Between is not a therapist, medical provider, emergency service, or substitute for professional care.
2. Emergency situations
Between must not be used for urgent or emergency communication. If you believe you or another person is in immediate danger, contact local emergency services or an appropriate crisis service.
3. Accounts
Users must provide accurate account information, keep credentials secure, and use only accounts they are authorized to use. Therapist accounts may be subject to identity and professional-license verification before public production use.
4. Age
This release candidate does not support children under 13. Production age, parent/guardian consent, and minor-treatment rules require jurisdiction-specific review before launch.
5. Client privacy choices
Private client notes are intended to remain visible only to the client. Notes marked for a therapist, mood trends, assignment activity, and other explicitly shared information may be visible to a connected therapist as described in the product interface and Privacy Policy.
6. Therapist responsibilities
Therapists remain independently responsible for professional judgment, informed consent, emergency procedures, licensure, scope of practice, documentation duties, and compliance with applicable law and ethical rules. Between does not supervise clinical care.
7. Prohibited use
Users may not misuse the service, access another person’s account, interfere with security, upload unlawful content, falsely represent professional credentials, or use Between for emergency response.
8. Beta / availability
Features may change, fail, or be removed. Beta availability is not guaranteed.
9. Intellectual property
Between retains rights in its software, branding, and product materials, subject to applicable third-party licenses. Users retain rights in content they submit, while granting the limited permissions needed to operate the service.
10. Account termination
Accounts may be suspended or terminated for misuse, security risk, unlawful activity, or violation of these Terms. Data retention and deletion must follow the Privacy Policy and applicable legal obligations.
11. Disclaimers and limitation of liability
FINAL LANGUAGE MUST BE WRITTEN/APPROVED BY COUNSEL FOR THE LAUNCH JURISDICTIONS. Healthcare-related consumer apps require careful treatment of disclaimers and cannot disclaim obligations imposed by law.
12. Governing law / disputes
TO BE COMPLETED BY COUNSEL based on the operating entity, launch jurisdiction, arbitration strategy, and consumer-law requirements.
13. Contact
TO BE COMPLETED with the legal entity name, mailing address, privacy contact, and support email before launch.